johnytsunami | Stripe Developers | Page 1

nova orioleBOT Nov 8, 2023, 4:48 PM

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sleek verge Nov 8, 2023, 4:49 PM

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Hello

twilit quest Nov 8, 2023, 4:49 PM

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Hey! 😄

sleek verge Nov 8, 2023, 4:49 PM

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Can you share an example PaymentIntent that was "flagged"?

twilit quest Nov 8, 2023, 4:49 PM

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yes one second

sleek verge Nov 8, 2023, 4:49 PM

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Mostly if this is indeed an account verification thing then I won't be able to help

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And you will have to work with Support

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But I can take a quick look at an example to see

twilit quest Nov 8, 2023, 4:52 PM

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So this was the message that is appearing in account stats that is preventing me from creating new accounts with Connect, or using the test api for anything

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The payments in the Test mode Are all suceeded however

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📎 message.txt

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This is one of them that suceeded

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in test mode

sleek verge Nov 8, 2023, 4:54 PM

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Okay so the payments in test mode aren't actually flagged or declined or anything, your account is just getting flagged.

twilit quest Nov 8, 2023, 4:55 PM

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hmmm ok, well that is a relief at least

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Connect accounts get rejected when the account is flagged then

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which has nothing to do with how they are being set up, just the whole account being flagged I guess

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Just wanted to make sure nothing with how we are testing payments is causing issues

sleek verge Nov 8, 2023, 4:56 PM

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Yeah I mean everything looks normal to me, but really we just focus on the API here. We don't know anything about account verification issues and you do have to work with our Support team in terms of that stuff.

#johnytsunami