#birdy247

1 messages · Page 1 of 1 (latest)

unreal wrenBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

frigid sapphire
#

Can you be more specific?

#

What error are you seeing and where?

upbeat estuary
#

Hi

#

We have enabled Apple Pay for our connected accounts

#

And have just verified the domains

#

We tried it for an account but the option doesnt show

#

I note when we verify the domain, there is no way for us to see this from the UI

#

If I give you the a/c can you see a) if we have verified the domains and b) if they have apple pay enabled

#

Its working on another account, so our implementation is working

frigid sapphire
#

By another account do you mean another connect account connected to your platform?

#

Or working for another platform all together?

upbeat estuary
#

Another connected account

#

This is the account ID where its not working: acct_17l0ciBxDrqdwf5N

frigid sapphire
#

Can you share the one where it's working too?

upbeat estuary
#

This one is working: acct_197KtnEUAyn10RoC

frigid sapphire
#

I see domains registered properly on both accounts

upbeat estuary
#

Could you confirm the domains registered on acct_17l0ciBxDrqdwf5N

#

Not sure if it makes a difference, but the payment being made on acct_17l0ciBxDrqdwf5N is in an iframe with the domain www.clubtrac.co.uk

frigid sapphire
upbeat estuary
#

Would the client also need to reigster the domain the iframe is on?

frigid sapphire
frigid sapphire
upbeat estuary
#

Oh right

frigid sapphire
#

What's different on the account where it's working

upbeat estuary
#

On the other one, we manage their website

#

So its done directly on their website

frigid sapphire
#

I don't think it'll work via embedding an iframe

upbeat estuary
#

On the other one, its done in an iframe (our domain), but the iframe is added to their website

#

No way at all?

frigid sapphire
#

I don't think so

#

Let me check with a colleague

upbeat estuary
#

Klarna etc.. does

frigid sapphire
#

But last I checked that wasn't supported at all

#

Right but apple pay has different restrictions

upbeat estuary
#

Even if they validated their own site?

frigid sapphire
#

They're very strict about domain it's hosted on

#

Let me ask a colleague

#

How are you integrating apple pay

upbeat estuary
#

Thank you 🙂

#

via the paymentElement

frigid sapphire
#

Ah so you are embedding payment element in an iframe got it

upbeat estuary
#

and payment intents created before paymentElement is created

frigid sapphire
upbeat estuary
#

Thank you!

#

Very helpful

frigid sapphire
#

No problem

upbeat estuary
#

FInal question

#

Would the client be able to verify their top level domain from their stripe a/c

#

Or would it need to happen via the API?

frigid sapphire
upbeat estuary
#

Ok cool

#

I noticed domains we registered on behlaf of the client via the API dont show in their verified domains

#

Is that to be expected?

frigid sapphire
#

Hm not sure. I'd expect them to still show

#

But we're not really that knowledgable on the dashboard in here

#

Recommend asking our support team: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

upbeat estuary
#

Ok, thanks

#

Really helpful