#peter_40675

1 messages ยท Page 1 of 1 (latest)

potent galleonBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sinful moss
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Sorry I don't follow your question. Could you elaborate a bit more?

sly eagle
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When i user 1 pay using card to user 2 on his connect account with destination id, It will cut some amount on stripe balance

sly eagle
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Hello?

sinful moss
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Is user1 a Customer or another Connected Account? How do you make user1 pay for user2 ?

sly eagle
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user 1 pay using cards, his customer

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const paymentIntent = await stripe.paymentIntents.create({
amount: request.amount,
currency: request.currency,
application_fee_amount: request.application_fee_amount,
transfer_data: {
destination: request.account_id,
},
confirm: true,
payment_method: method_id,
customer: request.customer_id,
capture_method: 'manual',
description: 'Ineed',
statement_descriptor: 'Ineed',
statement_descriptor_suffix: 'Ineed',
setup_future_usage: 'off_session',
confirmation_method: 'automatic',
use_stripe_sdk: 'true',
});

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with destination and customer id
--> Its user between user then why cut amount from stripe balance

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Helllllllllooooooooooooooooo???????

sinful moss
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That should increase both your Stripe balance and the user2 connected account balance indeed. The decreasing amount could be something else

sly eagle
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it will never increase, it will decrese amount all time

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Admin amount descrese

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stripe balance decrese

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it will any charge?

sinful moss
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You can look at the PaymentIntent balance transaction to see the details breakdown, and see on your Platform Dashboard

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What does it look like on Dashboard?

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Please provide the PaymentIntent Id here pi_xxx

sly eagle
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pi_3OA6uhGcbCus1tTb1VAuas1t

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This balance decrese when user1 pay using card to destination account user2

potent galleonBOT
sinful moss
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Here you see the amount added to your Platform account

sly eagle
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Where can i see this?

sinful moss
sly eagle
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Can you describe charges?

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how it will work

sinful moss
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I will sign off for now but my colleague will continue to assist you. Please give them some time ๐Ÿ™‚ For what I saw, the fund was added to your balance correctly

sly eagle
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okay thanks

buoyant lake
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๐Ÿ‘‹ taking over for my colleague. Let me catch up.

buoyant lake
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sorry for the delay

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would you mind summarizing the issue?

sly eagle
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Yes can you Provide whats charges or fee

buoyant lake
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I'm not sure I understand the question

sly eagle
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I'm saying about this fee, How stripe will calculate?

buoyant lake
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if this is a pricing question you need to contact https://support.stripe.com/?contact=true

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we're not equipped to answer these questions

sly eagle
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okay