#jainnikesh
dusk kestrel
proven drift
It's the issuer bank declined the card. The Customer would need to contact their bank
deep laurel
reported that they are not able to process Insurance Payments from United Health Care Insurance and Zelis Payment Cards.
proven drift
Where does the error come from?
deep laurel
Clients tried processing Payments it kept giving the same error and all the clients have checked this with Insurance Companies they said the cards are enabled and its issue from Stripe side.
proven drift
What do you mean by Insurance Companies?
deep laurel
Where does the error come from?
that comes from srip sdk that we are using in front app
proven drift
Okie, can you find me the PaymentIntent Id? pi_xxx
deep laurel
yes
pi_3O9wDoFRSoISGwgO0IfTxGVq
pi_3O9wDUFRSoISGwgO0EYcHWG2
pi_3O9wDCFRSoISGwgO1O5nTX8A
proven drift
They are all UMB bank with MasterCard. We received the declines from the bank