#cristiano-googlepay-mobileinfo
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pallid perch
@leaden marsh Hello! Can you please explain in details your whole question and set up? Please do take the time to write a clear summary all in one message (and not multiple sequential short sentences).
Also note that we help in real time here. If you are busy doing other things (which is totally fine), please reach out to our support team for asynchronous help otherwise: https://support.stripe.com/contact/email
leaden marsh
I'm sorry, I just didn't hear the notification.
I have a React frontend with the Stripe Payment Element implemented, with Card, Google Pay, Apple Pay, Link enabled.
Everything works as expected until I try on mobile Chrome, where during the payment with Google Pay I get asked for "additional information", which actually is a small form with only a "name" field. When I fill the name field, the button to proceed turns to enabled and I can tap on it. Attaching screenshots:
(actually it's only one screenshot, the "Aggiungi" button just prompts with the "name" field to fill)
pallid perch
Is there any way to show this in English so that I can understand it?
leaden marsh
this is a sample of the checkout page I was on https://wishraiser.com/croce-rossa-italiana-comitato-di-jesi/subscribe?donation=1500&type=one-off
I don't have the screenshot in english
Informazioni di contatto = Contact information
Aggiungi = Add
Continua = Continue
That's all, the Continue button gets active only if I add my name by tapping on "Add"
pallid perch
okay I am trying to help but I need a lot more details, developer to developer. Including an easy to reproduce page where I see the problem. Right now that URL is all in Italian and requires me to fill out a long form
leaden marsh
I'll try to set up a test account and get back when I can. Thank you.
pallid perch
ah wait I can test with fake data, didn't realize. Trying to repro
@leaden marsh and to be clear what is the question here? The wording of your sentence seems to be that it just works. Are you just asking why it collects a name on mobile?
cristiano-googlepay-mobileinfo
@leaden marsh are you still around?