theruv | Stripe Developers | Page 1

mossy forgeBOT Nov 7, 2023, 3:57 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

theruv, 1 day ago, 24 messages

normal willow Nov 7, 2023, 3:57 PM

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It should

dense swift Nov 7, 2023, 3:58 PM

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I did an export of payments and see a handful (around 2% payments) from non-US cards

normal willow Nov 7, 2023, 3:58 PM

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If its not, would recommend writing in via support so that they can put you in touch with the right team that handles this

https://support.stripe.com/?contact=true

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can you share an example charge ID?

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I can spot check it

dense swift Nov 7, 2023, 4:01 PM

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Thank you. py_3NjNAgEC8TusN3991AG81fbC

normal willow Nov 7, 2023, 4:03 PM

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ah hmm, this payment was made using link payment method.

I wonder if that's the differentiating factor here

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Usually when customer pays using a wallet like Apple Pay/Google Pay, the payment method type for it is card

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so technically, the example you shared is using a non-card payment method. So radar allowing this makes sense.
(not 100% sure though)

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do you have an example charge which was paid directly using a card payment method type?

To simplify, you can look for ch_xx prefix

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@dense swift want to make sure you read my message above

#theruv