#femina-portal-schedule

1 messages · Page 1 of 1 (latest)

edgy trellisBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

little urchin
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Do you mean the portal doesn't show options to update/cancel subscriptions linked to a schedule?
If so,

https://stripe.com/docs/customer-management#customer-portal-limitations

Customers can’t update or cancel subscriptions that currently have an update scheduled with a subscription schedule.

If not, can you elaborate on the issue? Has the schedule started yet and created a subscription?

dry dome
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No scheduled is not started.

little urchin
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Gotcha. I don't believe customer portal is equipped to show subscription schedules.
It can only show existing subscriptions

dry dome
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Can't we have feature ?

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What is they have multiple scheduled subscription and they waant to set different cards on them

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[9:29 PM] Maria Kirk (Guest)
How would they do that?

little urchin
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Sorry, not sure what you mean by that.

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Can you elaborate?

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What is they have multiple scheduled subscription and they waant to set different cards on them
you'd need to build that UI yourself where the customer can choose to attach different cards to diff subscription schedules.

You'd want to list customer's attached PaymentMethods first to allow them to choose and then set it as default payment method on the subscription schedule
https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-default_settings-default_payment_method

This isn't something customer portal can support today but you can surely build your own UI to handle this via the API

dry dome
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Ok (y)

edgy trellisBOT