#mariacastro

1 messages · Page 1 of 1 (latest)

rustic lakeBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

shadow vortex
ornate grove
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Hi 👋 can you tell me a bit more about how you're doing this migration? Is it something Stripe is assisting you with, or did you build a flow to migrate this data that you're expecting to make requests to recreate Payment Methods?

shadow vortex
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yes, stripe is assisting us with it
so is adyan

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we get a list of payment methods to create in our system, but stripe has them created before this happens

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that's why i'm a bit confused about this customer

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wondering if you have any data about it

ornate grove
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Data migrations aren't something we're familiar or able to assist with in this forum. If you already had a Stripe contact for that migration, I would recommend reaching out to them, but if not I think our Support team is the best group to reach out to:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.