#peter_40675

1 messages · Page 1 of 1 (latest)

lyric tartanBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

tranquil walrus
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Is there a question?

hazy lodge
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Yes why this is coming because when i create bank account threwout apis, its showing restricated in stripe dashboard

tranquil walrus
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Then I suspect that we require verification information for those bank accounts, which you can provide via the API or an Account Link. Your integration should be handling this

hazy lodge
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Im using apis

tranquil walrus
hazy lodge
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what should i pass for this required new fields

tranquil walrus
hazy lodge
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If @worthy crow is here then please ping here, he will understand

tranquil walrus
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They're not available I'm afraid

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In any case, they'd jsut share the same information I've provided

hazy lodge
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i mentioned my code as screenshoat when i create account it should be restricated then what is that field name

tranquil walrus
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If/when you update the details of a connected account (i.e. attach an external account) that can trigger additional verification requirements, which is likely the case here (hence they've transitioned to restricted). You need to collect that verification info from your user and provide it to Stripe

hazy lodge
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what is verible.....??????????

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means which veriable can i provide you

tranquil walrus
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Ultimately you're using custom accounts which have a higher integration effort than standard or express. You need to account for that

hazy lodge
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what i say Legal name and TIN is required

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Then what verible can i pass to stripe, i haven't seen in your doc

tranquil walrus
hazy lodge
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just a min

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individual: {
address: {
state: 'North Carolina',
city: 'Durham',
postal_code: '27703',
line1: '1224'
},
dob: { day: '25', month: '08', year: '1990' },
email: 'dsdas@eee.rrr',
first_name: 'sdsadAA',
last_name: 'ddAA',
phone: '7404630034',
ssn_last_4: '0000',
id_number: '128280000',
verification: { additional_document: [Object], document: [Object] }

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I pass this already but not working

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as id_number

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id_number: '128280000',

tranquil walrus
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What's 'not working'? Are you listening for account.updated events? Can you share the evt_xxx of the most recent one for the account you're working with?

hazy lodge
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no create account

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req_Nrky29RLsoV2xG

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see i pass permater

tranquil walrus
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There will still be account.updated events. You need to be listening to those

hazy lodge
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check log

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we will account.create

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not update

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req_Nrky29RLsoV2xG - please check logs

tranquil walrus
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I'm not disputing that you're using the Account create endpoint

hazy lodge
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stripe.accounts.create(accountObject,function(errx,account){.

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id_number: '128280000', - i pass

tranquil walrus
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But there will be account.updated webhook events fired that contain information regarding requirements due for the account and why it's in a restricted state

hazy lodge
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then now what should i do

tranquil walrus
tranquil walrus
hazy lodge
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NO EVENTS

tranquil walrus
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That's because I guess you're looking at the events tab of your platform account. The account.updated events fire on the connected account

hazy lodge
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fIRST lEAVE iT

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Its Any changes last month in US CONEECT ACCounts?

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see pic

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Since last month restriction

worthy crow
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overall we're a bit more strict now about accepting "nonsense" data and require things like the statement descriptor to match the business name

overall though, this is test mode, so you must use the values we provide at https://stripe.com/docs/connect/testing#identity-verification in order for accounts to actually get verified in test mode. If you have some specific account ID acct_xxx with a problem I could attempt to look at it and say what it needs/is missing etc.

hazy lodge
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Thanks but i pass this ->

individual: {
address: {
state: 'North Carolina',
city: 'Durham',
postal_code: '27703',
line1: '1224'
},
dob: { day: '25', month: '08', year: '1990' },
email: 'fdsf@eee.rrr',
first_name: 'fsdfAsdfdf',
last_name: 'fsfsdAdsfsdf',
phone: '3312762635',
ssn_last_4: '0000',
id_number: '000000000',
verification: { additional_document: [Object], document: [Object] }
},
tos_acceptance: { date: 1699360449, ip: '10.0.2.16' },
capabilities: {
card_payments: { requested: true },
transfers: { requested: true }
},
external_account: {
object: 'bank_account',
country: 'US',
currency: 'usd',
bank_name: 'STRIPE TEST BANK',
account_holder_name: 'Jane Aysten',
account_number: '000123456789',
routing_number: '110000000'
}
}

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Still restricated

worthy crow
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what's the account ID of that account that was created using that code and is restricited?

hazy lodge
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first one

worthy crow
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what is the account ID acct_xxx.

hazy lodge
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acct_1O9oA3C1LzoBDIVb

worthy crow
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line1: '1224'
note that is incorrect, you need to use the string address_full_match as mentioned in the testing docs I linked above.
dob: { day: '25', month: '08', year: '1990' },
same with that, it must be 1/1/1901

lyric tartanBOT
hazy lodge
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but i think that's not issue right?

worthy crow
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I'd suggest taking the time to read through all the docs in detail slowly and use the API to build your confidence in understanding the state of the accounts and how to know what information is needed. You're integrating Custom Connect which is the most complicated product Stripe has and it will take a lot of dev work to understand and build.

hazy lodge
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we have to lunch our app on tommorow

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and facing this issue, now what can we do for this new requirment....

worthy crow
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Your timeline might be imossible to meet then, sorry, you don't seem to be ready to go live with this.

worthy crow
hazy lodge
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okay then where can i get this tax_id

worthy crow
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You ask the user for it.

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You are choosing to integrate Custom Connect via the API so you must already have a UI where you ask your users for personal information and your company has people who are familiar with business and identity information collection. If that's not the case, I wouldn't use Custom Connect via the API, you can use one of our hosted onboarding surfaces such as Express.

Either way I'm sorry but it seems impossible to launch tomorrow really so you likely want to take a step back and work with your company overall.

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hope that helps!

hazy lodge
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what is tax_id for testing purpose?

worthy crow
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@hazy lodge hopefully your next steps are clear! can we close this thread for now?

hazy lodge
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yes thanks a lot