#kabirsharma_09681-account-support

1 messages · Page 1 of 1 (latest)

fleet havenBOT
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kabirsharma_09681-account-support

little abyss
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hey! in test mode there are test values you can use for those fields.

blazing pumice
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Hey Karllekko, thanks a lot!

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Let me try setting up account with this information

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Hi @little abyss could you please guide me here. I am unable to complete the Onboarding Process

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It's asking for Employee Identification Number

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Social Security as well

little abyss
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doesn't look like you're using the values from the test mode doc I mentioned(you are not using address_full_match as the line1 of the address for instance).

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and the doc I linked has values for EIN/SSN too

blazing pumice
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Tried that as well, still doesn't seem to be working

little abyss
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should just work as far as I know! make sure you're actually in test mode

blazing pumice
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Yes. that's what it says on top

little abyss
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ah ok, you are not using Connect as a developer testing something and creating a Connect account

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you're just onboarding your actual real account?

blazing pumice
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Oh. I'm not aware of how to initaite that. Can you please guide me

little abyss
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initiate what exactly?

blazing pumice
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How do I set this up so that my dev team can explore around

little abyss
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I don't really understand. Are you not a developer yourself? This channel is for coding/API questions from devs