Wik | Stripe Developers | Page 1

indigo waveBOT Nov 7, 2023, 4:19 AM

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timid yacht Nov 7, 2023, 4:23 AM

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Yes because that's their unused time on an already paid cycle

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https://dashboard.stripe.com/test/invoices/in_1O9geOJA8pMPzFjlha0H5E0w

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bright hornet Nov 7, 2023, 4:31 AM

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is there any way to prevent this?

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or maybe I'll ask the question differntly

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when we have a trialing user who wants to start paying us, how can we validate their payment attempt before moving them to fully paid plan?

timid yacht Nov 7, 2023, 4:35 AM

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It seem to be a different question. When you have the user want to start paying, how are you collecting their payment method?

bright hornet Nov 7, 2023, 4:39 AM

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it's credit card, we'd like them to pay immediately before we change them from trial to paid subscription

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so the perfect flow is:

user starts a trial
they decide to pay, we add thei CC to their Stripe customer
we charge them
we change their subscription from trial to full

timid yacht Nov 7, 2023, 4:46 AM

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Yeah in step 2 you would want to use the SetupIntent flow. It will verify the card

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https://stripe.com/docs/payments/save-and-reuse

Set up future payments

Learn how to save payment details and charge your customers later.

bright hornet Nov 7, 2023, 4:50 AM

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will it also verify if the payment I want to make is possible with the card, e.g. $599?

indigo waveBOT Nov 7, 2023, 4:51 AM

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smoky lark Nov 7, 2023, 4:54 AM

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Hi @bright hornet No A setupIntent will not create charge on the card.

bright hornet Nov 7, 2023, 4:55 AM

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I understand it, but will it verify if a user can make a payment with it, meaning: is there enough money etc?

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Or maybe you could suggest a flow to change a trialing user to fully subscribed with payment validation?

smoky lark Nov 7, 2023, 4:57 AM

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No, it will only verify if it's a valid card

bright hornet Nov 7, 2023, 4:57 AM

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so that we only change their subscription from trial to full after they made a successful payment

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No, it will only verify if it's a valid card
Ok, then it's not really useful, sorry.

smoky lark Nov 7, 2023, 4:57 AM

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https://stripe.com/docs/payments/place-a-hold-on-a-payment-method

Place a hold on a payment method

Separate payment authorization and capture to create a charge now, but capture funds later.

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I beleive this is what you need.

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You can hold a payment (i.e., verify if it has sufficent funds) and capture later

bright hornet Nov 7, 2023, 4:58 AM

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ok, thank you

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actually, how do you advise this flow to be build?
trialing user purchasing a full subscription, what steps should occur?

smoky lark Nov 7, 2023, 5:00 AM

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Place a hold and capture is more sutiable for one-time payment.

bright hornet Nov 7, 2023, 5:00 AM

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no, we want this to be a reaccuring payment

smoky lark Nov 7, 2023, 5:01 AM

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For subscriptions, I'd suggest you to always be ready to handle scenario when payment fails, because it's very common for recurring payments.

bright hornet Nov 7, 2023, 5:01 AM

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I'm sorry, I feel we're not on the same page. Let me rephrase

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We want to have the following scenario:

we start trial for a user without collecting their CC details
during the trial the user decides to purchase full subscription
we want to move them to a full subscription, but if their payment failed, we don't want them to have X weeks when Stripe retries. Instead, we want to cancel their subscription and bring them back to trialing.

#Wik