richardfr

[primal gorge]

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• richardfr, 3 days ago, 4 messages

[edgy jacinth]

👋 happy to help

which product are you using? Checkout?

[granite tapir]

Yes Checkout and also customer portal

[edgy jacinth]

https://stripe.com/docs/payments/checkout/taxes?tax-calculation=tax-rates

[granite tapir]

So the solution would be to disable the automatic stripe tax and use the manual tax rates instead?

[edgy jacinth]

yes you need to create your own tax-rates

[granite tapir]

alright thanks

[edgy jacinth]

let me know if you need any more help

[granite tapir]

Hello @edgy jacinth , I have one follow up question about the dynamic tax rates mentioned in your link: https://stripe.com/docs/payments/checkout/taxes?tax-calculation=tax-rates#dynamic-tax-rates
How I can apply these dynamic tax rates only when the customers doesn't enter a VAT number? If he enters a VAT number, I would like to to apply 0% tax.

[chilly river]

hmm, I'm not sure that's something we support today.

there are ways to do it(like collect the ID before/outside of Checkout and then pass tax_rates directly instead with your zero rate) or use our automatic Tax product(which supports things like reverse B2B tax and whatnot)