#anil_15200
1 messages · Page 1 of 1 (latest)
hello! can you paste the fca object id and StripeAccount id here for me to take a closer look?
Stripe Custom Account Id -: acct_1O7x2SGhEB0pH1mo
Financial Connection Id -: fca_1O7xpiGRd2ScYFQJjUllVmYi
Bank Account Id -: ba_1O9KVMGRd2ScYFQJ3snYR7xZ
Bank Account Token Id -:
btok_1O9KVMGRd2ScYFQJ1ZrFIM98
Can you check now
hmmm, give me a while to get back to you
@crisp hemlock please provide the Financial Connection Id and the Account Id in text so we can double check it for you. I typed it and it's a deleted account
Sorry Missted the last message about Id
acct_1O3G5XGdLEBh2ztO from your screenshot is a deleted account
Yeah, just try with the latest id i have shared with you
Can you share the exact screenshot with your latest ids
This financial connection is still belonged to the Platform account. Canyou remove the StripeAccount header and try again?
Hi @crisp hemlock I'm taking over this thread
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Which request id you need?
I am not getting Financial Connection Id related api call from server side in logs, I am getting logs related to session api which i used to call financial connection from client side js
req_dD9QKjP8ju0jL4
As soon as we get the Financial Connection, i am trying to use it on server side with this api-: https://stripe.com/docs/api/financial_connections/accounts/retrieve
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
In stripe logs, it just showing below logs, not related to financial connection api logs
Click on "Method" and select "GET"
i have selected get, still showing same, no api log for financial connection api
Are you sure you are accesss the Stripe account where the API request was made?
yes
Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details
This is the merchant Id -: acct_1NvRI8GRd2ScYFQJ
you are looking into it?
we'll get back to you in a short while. We're juggling a number of questions right now so it'll take a little while longer for us to investigate
Hi @crisp hemlock the account ID that you provided "acct_1NvRI8GRd2ScYFQJ", is different from the one shown in the very first screenshot. Can you confirm if it's the right account ID? Also I don't any recent GET request s for financial accounts
I think there is little confusion here-:
- I have create a new Custom Account whom id is -: acct_1O7x2SGhEB0pH1mo
- The merchant id you have asked by Stripe Dashboard -> Settings -> acct_1NvRI8GRd2ScYFQJ
So, both the ids are different, i am working with Connect Custom Account Id -> acct_1O7x2SGhEB0pH1mo
You got my point?