Seb de Lemos | Stripe Developers | Page 1

shell groveBOT Nov 3, 2023, 8:21 PM

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broken dagger Nov 3, 2023, 8:23 PM

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Yeah we have a process to do this, but your account needs to be enabled for it

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And generally you'd go through our support team for this

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Idk why your AM sent you here

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They should be able to escalate this properly

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What's your main account id?

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Starts with acct_

edgy lintel Nov 3, 2023, 8:24 PM

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Can we dm ?

broken dagger Nov 3, 2023, 8:24 PM

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Nah we don't do that

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acct id isn't sensitive data

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If you just send the id

edgy lintel Nov 3, 2023, 8:25 PM

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alright sure, this is the new acct it's for acct_1O3MO6Cb4rslgbqL

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the others btw have raw data enabled, so my backup was going to be to tokenise to them then transfer the tokens.

broken dagger Nov 3, 2023, 8:26 PM

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What's your main account id not the new one?

edgy lintel Nov 3, 2023, 8:27 PM

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We have a few, acct_1Ma5ExK4kABOIfpm is one

broken dagger Nov 3, 2023, 8:30 PM

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Ok thanks

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Just enabled dms for something one sec

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Just sent you something. Check your dms

edgy lintel Nov 3, 2023, 8:33 PM

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sure

broken dagger Nov 3, 2023, 8:37 PM

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Ok thanks

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We can't really help with this since this is something that needs to be enabled on your account

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You should work with your AE to get this properly escalated

edgy lintel Nov 3, 2023, 8:38 PM

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ok

#Seb de Lemos