#thathquatch

1 messages · Page 1 of 1 (latest)

foggy fieldBOT
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toxic minnow
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Basically i have a simulated reader being discovered properly, and now when i try to connect via connectBluetoothReader it tells me that my reader is incompatible.

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here is my reader object

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{"availableUpdate": null, "batteryLevel": null, "batteryStatus": "unknown", "deviceSoftwareVersion": "0.0.0.1", "deviceType": "unknown", "id": "SIMULATOR", "ipAddress": "0.0.0.0", "isCharging": null, "label": "Simulated Stripe S700", "location": null, "locationId": "st_simulated", "locationStatus": "unknown", "serialNumber": "S7-SIMULATOR-1", "simulated": true, "status": "online"}

azure root
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Do you have a request id and exact error message for the error you're getting?

toxic minnow
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not sure what the request id is ill keep looking, but the response im getting is {"code": "IncompatibleReader", "message": "An incompatible reader was detected."}

azure root
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Oh hm weird. Let me ask a colleague. You're just using the exact code from the guide you linked?

toxic minnow
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not quite, slightly different

azure root
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Ok what'd you change

toxic minnow
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well i dont discover in the useEffect, i have a button that discovers, then I have a button to connect to the discovered reader

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ill paste code

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  // const [localReader, setLocalReader] = useState()
  const { discoverReaders, connectBluetoothReader, discoveredReaders } =
    useStripeTerminal({
      onUpdateDiscoveredReaders: (readers) => {
        // After the SDK discovers a reader, your app can connect to it.
        // Here, we're automatically connecting to the first discovered reader.
          // if (readers && readers.length) {
          //   const reader = readers[0]
          //   // setLocalReader(reader)
          //   // handleConnectBluetoothReader(reader.id);
          // }
      },
    });

  // useEffect(() => {
  //   handleDiscoverReaders();
  // }, []);

  const handleDiscoverReaders = async () => {
    const { error } = await discoverReaders({
      simulated: true,
    });

    if (error) {
      console.log(error)
    }
  };

  const handleConnectBluetoothReader = async (id) => {
    const { reader, error } = await connectBluetoothReader({
      readerId: discoveredReaders[0].id,
      reader: discoveredReaders[0],
      locationId: discoveredReaders[0].locationId,
    });

    if (error) {
      console.log('connectBluetoothReader error', error);
      return;
    }

    console.log('Reader connected successfully', reader);
  };
  return (
    <View>
      { discoveredReaders && discoveredReaders.length ? (
        <View>
          <Text>Reader: {discoveredReaders[0].id} <Button onPress={handleConnectBluetoothReader} title="connect reader"/> </Text>
        </View>
      ) : (
        <Button onPress={handleDiscoverReaders} title='Connect to a reader'/>
      )}
    </View>
  );
};```
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im pretty much back to the exact code from the guide. THe strange thing is there is no way to pick a simulated device?

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maybe thats the issue

golden night
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Hello again 👋

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S7-SIMULATOR-1 isn't a bluetooth reader

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it is a smart internet reader

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so you'd likely need to use connectInternetReader function instead

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if you print out discoveredReaders before intiating connection, are you seeing any other readers in the list?

toxic minnow
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o ok

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one sec

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ok there is 2 scanners it looks like, the second one is an ETNA

golden night
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If you put discoveryMethod: 'bluetoothScan', in discoverReaders

toxic minnow
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and na verifone

golden night
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you might be able to just get bluetooth readers

toxic minnow
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ahh yea i took that out, let me try

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i found out earlier that the issue wasnt the RN version, it was I had to restart my srever every time

golden night
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ah gotcha. yeah turning it off and on, fixes most issues lol

toxic minnow
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ok so im getting more readers discovered

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{"availableUpdate": null, "batteryLevel": null, "batteryStatus": "unknown", "deviceSoftwareVersion": null, "deviceType": "chipper2X", "id": null, "ipAddress": null, "isCharging": null, "label": null, "location": {"address": [Object], "displayName": "Stripe HQ", "id": "st_simulated", "livemode": false}, "locationId": "st_simulated", "locationStatus": "set", "serialNumber": "CHB20SIMULATOR2", "simulated": true, "status": "offline"}, {"availableUpdate": null, "batteryLevel": null, "batteryStatus": "unknown", "deviceSoftwareVersion": null, "deviceType": "wisePad3", "id": null, "ipAddress": null, "isCharging": null, "label": null, "location": {"address": [Object], "displayName": "Stripe HQ", "id": "st_simulated", "livemode": false}, "locationId": "st_simulated", "locationStatus": "set", "serialNumber": "WPC32SIMULATOR1", "simulated": true, "status": "offline"}, {"availableUpdate": null, "batteryLevel": null, "batteryStatus": "unknown", "deviceSoftwareVersion": null, "deviceType": "stripeM2", "id": null, "ipAddress": null, "isCharging": null, "label": null, "location": {"address": [Object], "displayName": "Stripe HQ", "id": "st_simulated", "livemode": false}, "locationId": "st_simulated", "locationStatus": "set", "serialNumber": "STRM2SIMULATOR1", "simulated": true, "status": "offline"}

golden night
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Perfect, you can look at the deviceType but stripeM2 is the one you'd want since that's the one we currently sell in the US

toxic minnow
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yep thats the one were planning on using

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ok once again i think i can take it from here....i hope

golden night
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Sounds good, Good luck 👍