ahsanetics | Stripe Developers | Page 1

young fogBOT Nov 3, 2023, 4:06 PM

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fervent crane Nov 3, 2023, 4:06 PM

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Can you share an API request ID for this error? It will start with req_

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

nimble wadi Nov 3, 2023, 4:09 PM

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I don't see it here in event.. there is id that starts with pi_

fervent crane Nov 3, 2023, 4:10 PM

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Okay share that

nimble wadi Nov 3, 2023, 4:12 PM

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Got that... req_9ihmY9MrXhzNw1

fervent crane Nov 3, 2023, 4:13 PM

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That request is successful

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I don't see a failed request here

nimble wadi Nov 3, 2023, 4:14 PM

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It show incomplete when I see it under payments

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Pi_308PhUEpzVQV0mk00zZIhsag

fervent crane Nov 3, 2023, 4:15 PM

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It requires a payment method

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But I don't see a failed confirmation request

nimble wadi Nov 3, 2023, 4:15 PM

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I put in test mastercard

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But when I use visa, it completes

fervent crane Nov 3, 2023, 4:17 PM

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SOrry that isn't enough for me to understand what the problem is

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Can you be more specific? Show error messages?

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What test card number? What do you see?

nimble wadi Nov 3, 2023, 4:17 PM

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Ok let me do another test

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I made a payment intent request using the test visa number 4242 4242 4242 4242. It went all the way and did the charge.

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It works now

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Weird

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Thanks for your help

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My team tried it too before with real card and it was not working

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But now the test went throuhj

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Appreciate your help

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Was there anything that you did from your side?

fervent crane Nov 3, 2023, 4:29 PM

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Nope, we didn't change anything

nimble wadi Nov 3, 2023, 4:34 PM

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Ok cool. Thanks again for your quick response!

#ahsanetics