#nosnight

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visual thornBOT
fathom tartan
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moving rest of the message here

Hi there everyone, I'm Paul from Regiondo Support (long story short - we provide a booking sofware for various partners) and they mostly use our React Widgets. Regiondo also uses Stripe as main payment service provider. One of our partners has an issue, with the credit card payments - the credit card number field cannot be filled in. Could you guys maybe help me out in this instance?

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The error seems to suggest that Stripe.js is missing from the "widget"

However typically with forms/inputs when you can't provide/type in values, the most likely culprit is some other element stealing focus

dapper urchin
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In an isolated environment , like Codepen for example, the issue is not reproducible

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can it be that he has a plugin that sanitized our Widget?

fathom tartan
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Could be, it is possible that they're blocking some necessary scripts from running causing the elements to break.

You could ask them to check their network tab to see if any network requests are failing.

dapper urchin
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Ok , will do that , hopefully they will get it sorted with their Webmaster.

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Appreciate your help ๐Ÿ™‚