#jchannon

1 messages · Page 1 of 1 (latest)

gloomy spearBOT
nimble meadow
#

Hi there 👋 can you share the ID of the request where you're seeing that?

lost vale
#

req_WERNBqRO8M6AJw

nimble meadow
#

Thank you, taking a look.

lost vale
#

thanks

nimble meadow
#

Hm, so far it looks like that is the right length and format for the specified country.

lost vale
#

Yup, I also have it for requestid req_emLja1tYXqu501

nimble meadow
#

There is a weird pattern with those, that makes me wonder whether these are valid addresses. My suspicion is the address is not correct, so the postal code check is failing, even though it's in the correct format.

Can you take a look at those as well, and make sure that the Line2 value you're seeing in them doesn't seem to make much sense when compared to the country code being used?

lost vale
#

agree, i think the data is incorrect. how do you validate the address, are there any docs?

nimble meadow
#

These are testmode requests, so they'll be using the behavior described here for testing address verification for Connected Accounts:
https://stripe.com/docs/connect/testing#test-verification-addresses

You'll need to pass a valid city/state/postal_code combination for the address, but can also use the special values shown there for line1 to force specific outcomes.

lost vale
#

no worries

#

they are test mode yup but just want to understand what validation stripe is doing

gloomy spearBOT
nimble meadow
#

I'm less familiar with the validation that happens in livemode when onboarding a real account, that is something I would think our support team to be more familiar with.