#pcpw

1 messages · Page 1 of 1 (latest)

coarse copperBOT
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uncut osprey
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Hi, let me help you with this.

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Having said that, I hope you know what you're doing, as normally if the PM is set up correctly it shouldn't trigger customer actions. Usually in that case you would ask the customer to provide a different payment method.

pulsar arrow
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I’ll be using an existing PM saved on an existing customer. If the customer successfully authenticated using 3DS when they first added the PM, does that mean all subsequent payments in the future will not trigger 3DS?

uncut osprey
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3DS is triggered by the bank, so we don't control it. Normally it shouldn't. But the bank might just decide to ask for 3DS for no apparent reason. This usually means something is wrong and it's worth asking the customer for another PM.

pulsar arrow
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So if that happens do I still invoke handleNextAction and have the customer go through 3DS or should I treat it as a payment failure and ask the customer for a different card

uncut osprey
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You normally use off_session: true and the payment will fail if 3DS is required. Then you ask the customer for another card. But just to highlight, it's not a normal situation, so it's usually not worth building a flow to handle 3DS