pawelk0903

[true steeple]

Hi there!

Can you share the PaymentIntent ID (pi_xxx)?

[vale eagle]

pi_3O8KBlAN1WpGl5pp1CG1d2Sj

In troubleshoot view it seems like it should appear but that's how payment element looks like

any ideas how to force it for test purposes?

[true steeple]

Thanks! Give me a few minutes to look into this.

[oblique zephyr]

Hey there, stepping in to assist. In this instance the available PM methods are determined by the controlling platform configuration (acct_14zpkeJVX7vLdQVK). The platform has only allowed connected accounts to accept card payments

See: https://stripe.com/docs/connect/dynamic-payment-methods?connect-payment-integration-type=payment&connect-charge-type=direct&connect-account-type=standard&on-behalf-of=false

[vale eagle]

Oh so i need to enable those for connected accounts on the master account right?

[oblique zephyr]

Correct yes

[vale eagle]

should setting this solve the issue ?

[oblique zephyr]

I would think so yes

[vale eagle]

updating

let's see if it works

give me a few minutes to test

oh yes ❤️

[oblique zephyr]

🎉

[vale eagle]

it works now

just out of curiosity!

shouldn't it work on connected accounts

even though its only "off by default"

on the main one

and not "blocked"?

[oblique zephyr]

It depends on whether you allow the connected accounts to control their own PM settings for these direct charge payments:

Your connected accounts don’t accept this payment method during checkout. If you allow the owners of your platform’s connected accounts to manage their own payment methods in their Dashboard, however, they have the ability to turn it on.

[vale eagle]

i got it, thank you for now! This discord is pure gold guys🪙

if i have some more issues today i'll ping, thank you !