#.suryamani
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worldly lynx
👋 @frosty moon How can I help?
frosty moon
This is my code i have sent emails based on webhook events
When i do cancel subscription but i received the email after half an hour is this is asusual?
worldly lynx
The email is sending by your system that Stripe has no control over. Could you share the subscription ID (sub_xxx) that has been canceled, so that I can check when the event was sent?
frosty moon
sub_1O7uzALabf7E4J4FeQPFNdOK
worldly lynx
- The subscription cancelation request was made on 2023-11-02 07:09:30 UTC in https://dashboard.stripe.com/test/logs/req_Xf3Aj949nhIEDS
customer.subscription.deletedevent was sent on 2023-11-02 07:09:30 UTC
There was no delay in sending the event from Stripe. Since the email is sent by your own system after receiving the event, I'd recommend checking your email system why there was a delay in sending the email even though Stripe sent the customer.subscription.deleted event in time.
frosty moon
ok thank you