#shahzaib3575

1 messages · Page 1 of 1 (latest)

glacial radishBOT
dull eagle
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I can match the subscription status from the database against the subscription updated event in order to implement Trial Ended logic. Is there any way where I don't have to query my DB? doesn't the event has the previous state?

wanton shell
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  1. I believe the only options we offer is to send the email 7 days before.
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  1. This is something you'd have ot build yourself. You'd just listen for the customer.subscription.trial_will_end webhook event and then have your own code that generates the email
dull eagle
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@wanton shell, Here's our use case. We want to customize the email that the Stripe sends before 7-day trial end but I didn't see any option in the stripe dashboard to customize it. So, that's why im asking if I can send trial will end email before 7 days from the webhook.

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wanton shell
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Hmm... Let me check a couple of things

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Ah! I think there's a private feature that would allow you to configure how many days before the trial ending that webhook event will be sent. I'd recommend writing into support (https://support.stripe.com/contact) to see if you qualify/can be added in

dull eagle
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Ok, got it. Thanks.