#irtazamanzoor21
robust mauve
Hey @barren lark
Can you please respond to my query.
barren lark
Hello
Can you give me more details about exactly what you are trying to do? You don't create Subscriptions in the Customer Portal so I'm not quite sure what you are asking.
fleet vergeBOT
robust mauve
I am not going to create subscriptions but when our customers would the subscription and after that they want to purchase a another subscription.
The main issue is we want our customers to allow subscribing for more than 1 subscription at a time.
@barren lark
barren lark
That's fine. A Customer can have multiple Subscriptions. I still don't understand the issue....?
Are you unsure how to create multiple Subscriptions for a Customer?
Or are you seeing an error?
robust mauve
Well I cannot find an option how can a customer subscribe for multiple subscription through customer portal at same time.
Example:
- Customer subscribe to Basic tier
- Customer subscribe to 1 Ad On.
Both should should be activated at same time.
When the use redirects on customer portal and try to add another subscription the current subscription goes away and new subscription is activated.
barren lark
You are mixing up a ton of language here and making it really confusing what is going on. As noted -- you can't activate a new Subscription via the Customer Portal so I don't understand what you are actually doing at all. Do you mean you are updating an already-created Subscription via the Customer Portal?
Can you provide an example Subscription ID that I can look at?
That would maybe help us align on what is actually happening?
robust mauve
Let's make it clear
I am a customer
As I go to my Stripe Customer portal and I want to buy 2 subscriptions at a time.
How can I do that?
barren lark
The Stripe Customer Portal is for Subscription Management: https://stripe.com/docs/customer-management
Are you sure you mean the Customer Portal here? And not something like Stripe Checkout?
Can you give me an example Subscription ID that was created via the flow that you are describing?
robust mauve
If you go to the Monthly section & select 2 subscriptions.
Monthly & Scan Add-on
How I would do that?
barren lark
Yes that is an update to an already-created Subscription.
You can't do that via the Customer Portal as far as I know.
You would have to create Prices that combine two of those options into one Price.
robust mauve
how can create the new Price that combine two of those prices?
dim laurel
Hi there one moment
robust mauve
If I would be using backend APIs I can call the following code to create multiple subscriptions for a single user
Now I want to do this on customer portal.
But if user buy the monthly main subscription and after this he tries to buy the ad ons subscription as well but there is not option to do this. Its only showing that you can only update the subscription you cannot buy the second subscription.
dim laurel
Just one price that is the scan add-on amount + the monthly amount
robust mauve
Hi there one moment
Hey @dim laurel
dim laurel
That's correct you need a new price that is the base amount + the add on
And then update the sub to use that price
robust mauve
But I don't want to combine it as One is main subscription and other is just Ad On.
Is there any way I can do this through customer portal. As I am handling all the use case on your customer portal and I want to buy multiple subscription from Customer Portal.
dim laurel
No
As my colleague stated, the only way to do this is through a single price
Otherwise you'll need to build the solution yourself with custom code