elenaslavazza | Stripe Developers | Page 1

gray oxideBOT Nov 2, 2023, 10:44 AM

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half merlin Nov 2, 2023, 10:44 AM

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Hi there!

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This error means that your webhook endpoint URL doesn't exist and your server returns a 404 error.

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So you need to either change your webhook endpoint URL or fix the issue on your server?

agile latch Nov 2, 2023, 10:47 AM

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How can I solve it?

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In wordpress I see this

half merlin Nov 2, 2023, 10:47 AM

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What is this screenshot? Magento?

agile latch Nov 2, 2023, 10:48 AM

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WordPress

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WordPress + Alukas Theme

half merlin Nov 2, 2023, 10:48 AM

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We know nothing about Wordpress here. You would need to contact the plugin developer directly for help.

agile latch Nov 2, 2023, 10:49 AM

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Previously we had the site on prestashop and stripe worked, 5 days ago we moved to wordpress and we encountered the error

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So it's not a Stripe error but an Alukas theme error?

half merlin Nov 2, 2023, 10:50 AM

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The error is the webhook endpoint URL you are using doesn't exist. So you may need to update it since you changed your integration.

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But again I don't know, you need to reach out to the workdpress plugin developer.

agile latch Nov 2, 2023, 10:50 AM

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Ok thanks

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how can I create a new webhook and where do I find my URL endpoint

half merlin Nov 2, 2023, 10:55 AM

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We know nothing about Worpress, you need to reach out to the workdpress plugin developer for help.

agile latch Nov 2, 2023, 10:56 AM

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I'm talking about Stripe

half merlin Nov 2, 2023, 10:57 AM

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On Stripe's end this is where you manage webhook endpoints: https://dashboard.stripe.com/test/webhooks

gray oxideBOT Nov 2, 2023, 11:00 AM

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#elenaslavazza