#thanoskir_36266

1 messages · Page 1 of 1 (latest)

neat turtleBOT
grand notch
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Hi, let me help you with this.

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Subscriptions will be deleted too.

hybrid flicker
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So I am waiting to receive customer.subscription.deleted to webhooks/stripe-connect.php right?

grand notch
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Yes

hybrid flicker
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Do you know how much time need to get these webhooks? It has already passed 20 minutes from the time when I made the deautorized event.

grand notch
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Let me check.

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Oh, the account wasn't deactivated. Just disconnected from the Platform. So the Subscriptions are still live.

hybrid flicker
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So when we disconnect a connected account the subscription remains active. Do we have an option to cancel them?

grand notch
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Are you controlling the Connected account?

hybrid flicker
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No

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I am working on a platform where each customer should create their personal Stripe account and connect it to our parent account. We want the customer to receive their payments directly.

grand notch
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Then you should reach out to the connected account owner and ask them to cancel.

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This is not the recommended flow, for this exact reason.
It's better if your Platform account creates connected accounts automatically, specifically for your application. Then when you disconnect the CA, they are deleted, along with all the resources, e.g. Subscriptions.

hybrid flicker
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Can you please explain how I can do this case? Our clients have their own stripe accounts

grand notch
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Your clients will have a dedicated Stripe account just for your application, this will give you more control.

hybrid flicker
grand notch
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Are you using stripe.accounts.create()? Or do the clients bring their own Stripe accounts?

hybrid flicker
grand notch
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If the account was connected via OAuth, when you disconnect it, it won't be deleted. That's the difference. You can see what works better for your use case.

hybrid flicker
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We want to avoid the case where we accept the payments and pay out the customers. For this reason, we choose the direct payments. Is this another solution to provide direct payments and when an account is diconnected to be deleted?

grand notch
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Direct payments are available in all CAs, and are recommended for Standard accounts, regardless of whether they are created or connected.

neat turtleBOT