#cgy
stuck yewBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- cgy, 17 hours ago, 17 messages
gleaming dune
To upgrade to a custom version you would need to write to Support. They will have operational task to do that for you
elfin parcel
rollback then? still need support?
Because our customer webhook 400 HTTP code. And I wonder was that API version reason.
So I would like to doing a test first
And how can I concat with your support team? Thank you.
earnest zealotBOT
:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
elfin parcel
hello still there
gleaming dune
Yes here, above is the link to contact Support
elfin parcel
Hello, which one should I choose
The sale team only deal with price and function.
elfin parcel
Hello, I concat with support team, they can't rollback the api version
And on Stripe dashboard we can only upgarad to the latest version. But the latest ont compitable with our 22.0.0
Any suggestions?
gleaming dune
They should be able to. Tell them to convert to email and escalate