#sanderfish

1 messages · Page 1 of 1 (latest)

misty pumiceBOT
gaunt parcel
#

The button will show differrently in Mac vs Window. On Mac it will prefer ApplePay

#

You would want to use a Window machine to reproduce. But what's about doesn't have any functionality? Does the button not work?

broken charm
#

What payment method is this button for?

#

It is neither Apple Pay or Google Pay

gaunt parcel
#

Yeah it's a fallback option and honestly I also don't have a Windows/Edge environment to test. Did you user share any screen recording or more screenshot or how it didn't work?

broken charm
#

I don't have any more details than this currently. As far as I know it doesn't do anything. Is there a way to prevent the fallback from showing?

gaunt parcel
#

It should be Link as our Doc mentioned here. Something could be wrong. Do you remember to set any Link setting in your Dashboard?

broken charm
#

But doesn't Link have a different UI?

#

Your documentation says Link looks like this

#

This is on our Stripe Connect platform, so it could be any combination of payment methods. This merchant had not activated Apple Pay or Google Pay

#

We disable Link unless a merchant enables it by themselves

gaunt parcel
#

Yes Link looks different. Sorry I don't have a test environment to test too. Could you write to Support and mention this thread? We will need to find a Window machine to test it

#

Also please provide your website URL