#renerich.
covert phoenix
left zealot
What sort of connected account are you using?
left zealot
So you're creating destination charges right?
I don't think connected account can perform a top up themselves here.
However, they could send you funds outside of stripe and then your platform can transfer the balance (make sure to turn off automatic payouts)
trail lantern
We use the transfer_data => destination -> connect_account_id
Hmm. Oke.
Transfer funds from outside:
I did see somewhere there is an endpoint to retrieve transfer instructions. Is that what we would display to the accountholder?
https://stripe.com/docs/api/issuing/funding_instructions/create
left zealot
Transfer funds from outside:
I did see somewhere there is an endpoint to retrieve transfer instructions. Is that what we would display to the accountholder?
I doubt you can do this within Stripe. I am guessing you've seen bank transfer docs. For bank transfer payments, we create virtual bank accounts where the customer can send funds. The catch here is that incoming payments will incur Stripe fees.
trail lantern
That would be through a regular payment intent?
This does mean that the person funding the bank transfer will be seen as a "customer" in that case?
left zealot
Correct. That's why I suggested doing this transfer outside of Stripe.
trail lantern
oke. thank you that was very helpful. Not what i was hoping for though 😄
left zealot
Totally understand. I'd also recommend double checking with our support team to see if there are any alternatives. They would know about this more since they handle account related issues
trail lantern
Oke, will do thank you for your time and support.