#keithlard

1 messages · Page 1 of 1 (latest)

sinful beaconBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

wild flame
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hi! hard to say without an example, could you elaborate a lot with an example and what API field you're looking at and what you normally expect to see there?

heady roost
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'failure_code' and 'outcome[reason]'. Usually be something like card_declined & insufficient_funds

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but returning NULL NULL for both

wild flame
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do you have an example where this was the case like the ch_xxx or pi_xxx ID?

heady roost
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sure just give me two mins

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figured it out now sorry

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we have pending payments which I was including