#genelim123
fathom yoke
real elk
Hi!
nimble aurora
Sure, happy to help. Could you elaborate a bit more?
real elk
Sure.
Currently I am conducting tests on a mobile application that is currently under development. While conducting my tests, i've encountered an anomaly where the stripe payment gateway passes for mobile devices like Apple iOS devices while it doesn't for Android-based mobile devices. I currently do not have the updated source codes with me so I just would like to check if this issue lies in the Stripe's gateway default configuration or the misproper integration of the Stripe's API on the programmer team.
here is a photo of the issue that i am facing currently when testing with Android-based mobile devices.
In the dashboard(Currently live mode), it is able to detect the transactions that are ongoing but it would always fail the transactions for Android-based Mobile devices while it passes for iOS-based Mobile devices.
real elk
Hi are you there..?
real elk
Yea thats the issue im facing
nimble aurora
Can you provide the PaymentIntent Id on Android, vs a PaymentIntent Id on iOS?
In the format of pi_xxx
real elk
Can you provide the PaymentIntent Id on Android, vs a PaymentIntent Id on iOS?
Would this be through the source code or the dashboard..?
nimble aurora
In the Dashboard.
real elk
Okay.
May i know how can i retrieve these information from which part of the Dashboard?
nimble aurora
https://dashboard.stripe.com/test/payments for Test mode. Or you can invite your developer here. I am a developer and it's maybe faster to talk directly
real elk
https://dashboard.stripe.com/test/payments for Test mode. Or you can invite your...
you could talk to me instead, i'm also a developer just that i am currently conducting test cases here.
I think i've found the paymentIntent keyword but not able to find both IDs for android and iOS ones
hi so would you prefer we talk this?
nimble aurora
Sure let's continue chatting here
real elk
hi sorry.
nimble aurora
Could you paste it here as a text?
real elk
"id": "pi_3O2VNAGnzNQmdAGH0Wchh0nW",
this ID is the successful payment made by an iOS device.
"id": "pi_3O4JZWGnzNQmdAGH0iGVI0Gn",
real elk
"id": "pi_3O4JZWGnzNQmdAGH0iGVI0Gn",
this ID is the cancelled payment made by an Android device
nimble aurora
Ah okie I see
nimble aurora
this ID is the cancelled payment made by an Android device
For this Id, I see an API request to expire the Checkout Session from your server: https://dashboard.stripe.com/test/logs/req_hVAs7x4MCbWxfC
You may want to double check your code to see where and why it is calling this API
real elk
Hi alright, will take note and double check with my team.
I have one more question
May i know if this problem has anything to do with Google Play's store framework compatibility? This is because Android has a built-in Google Play Store and it could be affecting the Stripe's API function.
nimble aurora
It's hard to tell. It looks different from my views, but let's try to resolve one by one