#marta_71276

1 messages · Page 1 of 1 (latest)

heavy viperBOT
crisp dust
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Hello! I want to download the shipping addresses of someone who buys a product from me (it is a physical book) and it won't let me. How could I do it?

hollow cypress
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Hi! How are you accepting payments with Stripe today? Checkout? Payment Element?

crisp dust
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I have created a product in Stripe for payment where I indicate that they give me the shipping address, and now I want to download these addresses so as not to copy and paste them manually

hollow cypress
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Sounds like you're using Payment Links?

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And what do you mean by 'download'?

crisp dust
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I have spoken to the chat but it has not given me any solution, it tells me that it could not download my addresses for that product. The account is: OPTIM ACADEMIA SL and the product is: TEMARI FISIC BARCELONA

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an excel csv with the shipping addresses of the customers who have purchased the product from me.

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Yeah! It is a product where you created a payment link.

hollow cypress
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Yeah the data exports from the Dashboard do not currently include shipping information unfortunately

crisp dust
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Well please, is there a way to do it to me this time? Simply export the addresses of whoever buys that product from me so as not to do it manually, please...

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It's a lot of time to copy and paste that information.

hollow cypress
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Not directly from the Dashboard right now, no. I'm assuming you're a non-developer user?

crisp dust
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exactly..

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Please, is there no solution?

hollow cypress
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Not without:

  • Writing some code
  • Utilising a third-party service like Zapier to collect the payment data into a spreadsheet for you
crisp dust
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Could you write me the code?