mahraamir | Stripe Developers | Page 1

devout glacierBOT Oct 31, 2023, 8:54 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

mahraamir, 25 minutes ago, 47 messages
mahraamir, 6 days ago, 27 messages

timber birch Oct 31, 2023, 8:55 AM

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Hi there, I believed we talked about it earlier. Have you enable the cashapp_payment capabilty for the connected account?

native orchid Oct 31, 2023, 8:55 AM

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yes it is on

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you can check the account

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for both platform and connect accounts settings

timber birch Oct 31, 2023, 8:58 AM

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No, none of the capabilites are active https://dashboard.stripe.com/test/connect/accounts/acct_1L3crxKhg3oRQJEO/activity

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In fact this account is in rejected status. You should check its requirements hash and provide necessary information. Make sure its payout_enabled and charge_enabled are true, and then try again.

native orchid Oct 31, 2023, 8:59 AM

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but I am using platform account

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to charge and then transferring the payments

timber birch Oct 31, 2023, 9:00 AM

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Still, you need the connected account's charge_enabled to accept payment

native orchid Oct 31, 2023, 9:02 AM

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it was working before, so you mean something happened recently

timber birch Oct 31, 2023, 9:04 AM

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Again, check the requirements hash to learn what information are needed

#mahraamir