#ryanleveldup

1 messages · Page 1 of 1 (latest)

shell coralBOT
scenic maple
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@young garnet This isn't really a developer question so it's hard to help without a lot more details unfortunately. Usually the way to do this is to use Radar, block their card's fingerprint and make sure Radar applies to SetupIntents. I'd recommend contacting our support team instead for 1:1 help: https://support.stripe.com/contact

young garnet
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cheers

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I dont really want to use radar

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I just want to ban them it's frustrating

scenic maple
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You either use Radar, or you ban them with your own code based on specific criteria like their IP/email/card fingerprint and block their attempts with your code

young garnet
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I cant find out how to as they've never made a payment

scenic maple
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yeah sorry this is too vague and you likely want some kind of Dashboard flow. Please work with our support team for further 1:1 help

young garnet
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how do i get that