#franco029543

1 messages · Page 1 of 1 (latest)

flat geyserBOT
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Hello franco029543, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• franco029543, 6 days ago, 17 messages

surreal valve
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Hi 👋

massive way to automatically send an email
I'm not sure what you mean by massive way here.

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If you set your payment collection method to send_invoice on your subscriptions Stripe will email the customer an Invoice with a link to pay it.

runic ingot
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But Stripe will still perform retries to the user's default payment method?

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The use case I am thinking of is:

Upon execution of the first collection attempt for a recurring subscription:
If it comes out rejected that the mail is sent and also that retries continue to be made in the default payment method.

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Stripe billing I have it set to make 4 attempts in 15 days. They are all monthly or yearly recurring invoices

surreal valve
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Stripe will retry payments on the default payment method for either the customer or subscription.

runic ingot
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Ok,so if I set it as send_invoice it will perform the attempts and also send the mail?

surreal valve
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In that case it will re-send the email, since that is the collection method you have set

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Unfortunately, charge_automatically and send_invoice are mutually exclusive payment collection methods

runic ingot
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Ok, and is there another way to send you the invoice when the attempt is rejected?

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This is very important in order to be able to charge the users

surreal valve
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Sure, each Invoice has both a PDF property and a hosted invoice page property. You could collect that information and email it to your customers to allow them to pay with a new payment method.

runic ingot
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Is there no way to do it without code?