#whydnm
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• whydnm, 3 hours ago, 3 messages
dreamy root
Hi 👋
Threads get closed due to inactivity after a period of time
Can you summarize the overall question you have?
deep forge
We use Stripe Connect for our platform and want to send a statement or recepie to the company connected to our platform and to the end-user who ordered from the provider
We need to show VAT information and detailes about what was bought
So a detailed breakdown, but we cannot figure out how to provide this information to the company connected or the end-user
dreamy root
Are you using Charges, Payment Intents, or Invoices to collect payments?
dreamy root
And do you generate receipts from the Payment Intent?
deep forge
I guess we can send it via Stripe, but nothing we generate per automatic
What I have found in the Dashboard is however missing VAT and other information
dreamy root
Can you share an example payment intent ID so I can review?
vital rain
Heya, I'm also part of this project. Gimme a sec 🙂
pi_3O6ttLGCqwr7Jppo1QUK2Lvs for instance
dreamy root
HI 👋
I think the issue here is, the Payment Intent does not have any concept of separate items. It only knows the total amount to charge. So any receipt generated cannot break out this information
If you need to report this level of detail to the customer, you may want to look into either using Stripe Checkout (or embedded Checkout) which has a concept of line items and tax. Or, if you need to use the Payment Element, you could use Stripe Invoicing to create an Invoice with line items that still generates a Payment Intent so you could use your current approach to collecting payment details.
- Checkout : https://stripe.com/docs/payments/checkout
- Invoicing: https://stripe.com/docs/invoicing
vital rain
Ah, alright. So invoicing would create a payment intent as well?
dreamy root
Correct
The invoice would retain all the details of the payment
But the payment intent would just have the total to be charged
vital rain
Cool, that will probably solve it for the customer 🙂 I'll play around and see what we can do
But we still have the issue with the practices in the app
Our app acts as a broker, managing payments through Stripe Connect. Practitioners can manage their practice, accept bookings, and receive payments seamlessly.
On the practitioner’s side, the absence of any receipt is a significant concern as they require it for their ledger. Moreover, practitioners need to view the VAT amount to remit to the government accurately.
Their receipt should be different from the customer receipt.. for instance we take a platform fee
We're using Transfer to wire the funds over to the practice post-appointment, but again, we can't find any way to break down the items - or even generate a PDF for them
dreamy root
In that case your integration would need to generate this kind of receipt.
vital rain
Ok, gotcha. I assumed so
So there is no way for a practitioner, using Stripe Connect, to get some form of tax report?
dreamy root
What type of Connected Account is it? Standard, Express, or Custom?
vital rain
Express
dreamy root
Express accounts should be able to get some limited reporting features in the Stripe Dashboard that would include tax information. However, we aren't experts on exactly how that works so you might be better served by reaching out to Support here: https://support.stripe.com/contact