#cnguyen85
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Hello cnguyen85, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• cnguyen-subscription-statemachine, 5 days ago, 9 messages
small halo
ah maybe I miss it so
exotic canopy
with re_xxx prefix
small halo
it's something like re_XXXX ?
exotic canopy
yup
exotic canopy
charge.refunded event will return a charge object ch_xxx
but you can expand refunds to get a list of all associated refunds re_xxx
https://stripe.com/docs/api/charges/object#charge_object-refunds
small halo
and there is a way to find it through the dashboard ?
exotic canopy
find what through dashboard?
small halo
the re_XXX
exotic canopy
Either you can look for the charge in the search and open the details view, which should show the re_xxx OR you can look at all transactions here
https://dashboard.stripe.com/test/balance
and filter by type
small halo
It's weird because I have the event charge.refunded but there is not the field "refunds"
exotic canopy
it isn't included by default. It is an expandable property. meaning you'd need to retrieve the charge again and expand refunds param
https://stripe.com/docs/api/expanding_objects
small halo
it's for the support team, not the tech team
that's why I try to know how to have acess to it on the dashboard
But it seems to be , not a real refund "POST /v1/charges/ch_XXXX/refund"
exotic canopy
Our team won't know a ton about dashboard flows unfortunately. You can work with our support team on how you can do this via the dashboard
https://support.stripe.com/?contact=true