#_obo_

1 messages · Page 1 of 1 (latest)

dusk yokeBOT
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Hello obo, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• obo, 2 days ago, 7 messages
• obo-webhook-secret, 3 days ago, 5 messages

wicked root
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Yeah assuming something on the underlying subscription object changed

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Recommend you try this out yourself though in test mode to see which events are generated

visual owl
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yeah I'm attempting to do this right now with test clocks and interestingly I'm not seeing the subscription change event for the user in their history

wicked root
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That is the sub you're referring to right?

visual owl
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indeed. okay I see, so they just don't show up under the customer logs

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interesting

wicked root
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Yeah I guess not

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We don't know a ton about dashboard functionality in here though

visual owl
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that's alright, no worries. As long as they fired

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I am curious though about what I'm seeing for order in the dashboard though. I'm seeing the subscription changed, then I'm seeing the invoice changed, then they were charged

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is there a way to set it so that things only update if the payment goes through?

wicked root
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No

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You'd need to update the subscription again yourself

visual owl
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good to know, thank you

wicked root
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But you're asking about in the context of a subscription schedule right?

visual owl
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yes indeed

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unfortunately pending updates don't work for us as they don't let us delete items from a subscription as part of the update

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a critical blocker for us there