#farhanah_77012
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• farhanah_77012, 1 hour ago, 14 messages
• farhanah_77012, 3 hours ago, 29 messages
meager coral
HI 👋
Have you tested this?
limber python
no. i'm trying to see it in test mode.
i havent seen this information anywhere in stripe doc
docs**
meager coral
You can see if this is enabled in your Dashboard settings: https://dashboard.stripe.com/settings/billing/portal
Under Cancellations
Or you can specifically enable it via a Portal Configuration created through the API https://stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-features-subscription_cancel
limber python
awesome thank you! in that case, so i still wont be able to see this in test mode ? additionally, will i have to add any logic to the cancel button to cancel a subscription or is that all handled for me?
meager coral
The logic should all be handled for you, once you configure how you want it to behave. How you respond to the cancellation (e.g. stop providing the goods/service) is up to you to keep track of
limber python
confirming this is only available in live mode yes?
limber python
hello?
meager coral
Hi, sorry it's pretty busy here and I'm the only one
meager coral
Let me run a test
limber python
thank you
meager coral
Okay you can see this in Test mode. I just created a Billing Portal for a test customer of mine with this set of features
"features": {
"subscription_cancel": {"enabled": True, "mode": "immediately"}
},
When I go to the portal URL I see the Cancel button
limber python
how did you add in the configuration?
just used the url in some api call?
or something like this ? const configuration = await stripe.billingPortal.configurations.update(
'bpc_1O5bGGFJRwfoYNLvJsamHsjg',
{
business_profile: {
privacy_policy_url: 'https://example.com/privacy',
terms_of_service_url: 'https://example.com/terms',
},
}
);
meager coral
The features hash is another parameter you can pass, just like the business_profile. https://stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-features
limber python
i think i got it. thank you!
meager coral
Great 🎉 , Happy to help 🙂
limber python
ok i realized where the confusion is. how do you create a portal configuration for a specific customer?
ive been creating it the portal config, but i dont understand why i dont see it in my user's session
meager coral
You would need to create that configuration via the API and track that it is intended for that specific customer. I would recommend putting that in the metadata property. https://stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-metadata
How are you creating the Portal Session?
limber python
here is the session: stripeContext.api.billingPortal.sessions.create({
customer: input.customerId,
return_url: input.return_url,
});
stripe.api**
meager coral
Ah, you need to specify the configuration ID when you create the session.
https://stripe.com/docs/api/customer_portal/sessions/create#create_portal_session-configuration
limber python
i seee! okay that makes sense! thank you!