luc-checkout-graduatedprice | Stripe Developers | Page 1

serene craterBOT Oct 26, 2023, 5:50 PM

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sly pine Oct 26, 2023, 5:52 PM

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@rich spire hello! What is your question?

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@rich spire are you around to explain your question?

rich spire Oct 26, 2023, 6:03 PM

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I have a product with 3 graduated prices.

no flat fee and $9.90 per item
$99 flat fee (0 to 15 items) and $6.60 per extra item
$399 flat fee (0 to 100 items) and $3.99 per extra item

currently I'm getting the users credit card upfront and then subscribing, but I wanted to manage everything through the customer portal (checkout session).

But when I open a checkout session for this type of model, it shows it costs $0 what can by confusing for the user.

is there a way we can change this screen?

sly pine Oct 26, 2023, 6:04 PM

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through the customer portal (checkout session).
Can you clarify a bit more? We have literally a product called the Customer Portal that is different from our other product called Checkout

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Do you also have an example Checkout Session id I can look at? It's all in another language so I don't really know what any of those words mean but it likely means you didn't pass the right quantity

rich spire Oct 26, 2023, 6:07 PM

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in english

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yes, sorry..I meant the checkout

sly pine Oct 26, 2023, 6:08 PM

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So what quantity are you passing? Can you share an example cs_test_123 for me to look at?

rich spire Oct 26, 2023, 6:09 PM

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cs_test_a1f8hyJHfxkTicmQdPTTv3no9OA7F6nd2hzZarrxkQTWKAt4XrT8ByBlwj

sly pine Oct 26, 2023, 6:10 PM

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luc-checkout-graduatedprice

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okay so you didn't pass any quantity on creation right? This looks like it's "usage based" where we charge at the end of the month

rich spire Oct 26, 2023, 6:10 PM

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exactly, it is usage based

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but even if the user doesn't use anything, they will still be charged a flat fee

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in the example above is $399

sly pine Oct 26, 2023, 6:12 PM

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but they won't be charged upfront

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the will be charged at the end of the month

rich spire Oct 26, 2023, 6:13 PM

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I know, and it makes sense when you understand that. But it might confuse the user when they see $0 in the checkout screen

sly pine Oct 26, 2023, 6:14 PM

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there is no way for you to change or tweak any of this

rich spire Oct 26, 2023, 6:14 PM

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Am I setting it up correctly or should I create 2 products, 1 for the fixed fee and 1 for the usage based? -> for me this is overcomplicating, mainly when the user can upgrade/downgrade

sly pine Oct 26, 2023, 6:14 PM

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let me double check your Price

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yeah it's configured properly, it even talks about the flat fee

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we don't really have a "simulate what the next Invoice will look like" in this case so there isn't a way for you to change any of this

rich spire Oct 26, 2023, 6:20 PM

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Alright then!

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really thank you!!

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I have another question, but it should be in another thread haha

sly pine Oct 26, 2023, 6:20 PM

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no just ask here please

rich spire Oct 26, 2023, 6:21 PM

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I currently use a plugin (the app is built with No Code Bubble.io) that allow me to insert a credit card, but it's UI is horrible.

Do you have any reference on how I can create my own payment element?

sly pine Oct 26, 2023, 6:22 PM

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https://stripe.com/docs/payments/accept-a-payment

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we have an end to end guide right there with Checkout (what you use) or without it but using our PaymentElement pre-built UI.

rich spire Oct 26, 2023, 6:24 PM

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thanks!! I wll dive into it asap!

sly pine Oct 26, 2023, 6:24 PM

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yay let me know if you have questions!

#luc-checkout-graduatedprice