#Kishan Gajera
wispy sigilBOT
Hello Kishan Gajera, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• Kishan Gajera, 23 hours ago, 4 messages
covert venture
I think it's just deducted from your payout
We're not really dashboard experts in here so not sure if you can see it on your dashboard
Recommend checking the payouts tab under Balances
gaunt gazelle
Thanks! So there's no API option you know of to pass the fee to the platform account?
covert venture
No I don't think that's possible
wispy sigilBOT
gaunt gazelle
When I check under Balances, the fee is always 0 which is why I'm confused about where this might be coming out from.
buoyant bridge
as far as I know basically the way it works is that every month or so we create a balance transaction to adjust your balance , and all the payout fees are bundled into that. It's not associated with objects directly(that only really happens for the fee we take on pay-ins, the fees for services like Connect pricing use different pipelines).
gaunt gazelle
Thanks! Just to confirm, by "adjust your balance", that is the platform account balance?
