#italiano4035
tawdry grove
Hmm I am using your tool Connect so basically I have mine that is the main and then each of clients has a Stripe Dashboard they can access and see the transactions of my platform users.
So, Users pay in my platform I use Stripe to charge them but money goes directly to my client and I charge a commission to the user that goes directly to my account
At least that's the idea 😅
quick nimbus
Okay so you are using Standard Connected Accounts?
tawdry grove
Yes
quick nimbus
Hmm okay. Well to accomplish what you want to do would involve creating Charges on your platform and then Transferring funds to your Connected Accounts, instead of creating the Charges on your Connected Accounts. However, we really don't recommend this flow for Standard Connected Accounts... it can lead to many problems like for instance with refunds where your Connected Account user thinks they refunded the end-customer when really they just refunded the Transfer back to your Platform.
tawdry grove
Ah so my client will not be able to actually manage their refunds directly with the user?
Ok I see what you mean by me making the transfer using the Stripe API endpoint transfer my client actually gets the money from me I guess
quick nimbus
Yeah
tawdry grove
So the other approach I tried was a payment intent where I charge an application fee but like this my client sees the 10 dollars plus my commission and when he refunds the money(if he does) I don´t want him to refund my 1.5 commission
ornate martenBOT
tawdry grove
Actually is not ideal that he sees how much I charge for each transaction and this can create confusion in his mind since his product is worth 10 dollars but he will see 11.5 dollars in the transaction....
??
quick nimbus
They should see the amount you take as a fee though
So like you take $1.50 as an application fee
That should be pretty clear, no?
Your client knows they are using you to process payments and that you take a small cut
tawdry grove
the thing is that I don´t charge the fee to the person selling a product I charge it to the user buying it
quick nimbus
Okay well as I noted, the way to hide things here would be to create the Charges on your platform and use Destination Charges. If you are going to do this though you should use Express or Custom Connected Accounts.
Not Standard
And you need to handle all refunds and disputes yourself from your platform
tawdry grove
mmm and if I use the Standard one is there a way that I don´t allow the user to refund my commission even if he can see it??
because in my terms and conditions the user will know that the application fee is not refundable
quick nimbus
The Standard Account can never refund the application fee.
They can only refund the Charge itself
So they would send the full amount back to the customer
And they would lose the fees (both the Stripe fee and the Application fee)
tawdry grove
So they would refund the 11.5 dollars but actually only 10 dollars would go to the user and the 1.5 would stay in my account??
quick nimbus
Yes