Sébastien | Stripe Developers | Page 1

tired vortexBOT Oct 26, 2023, 9:01 AM

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Hello Sébastien, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• Sébastien, 32 minutes ago, 6 messages
• Sébastien, 12 hours ago, 3 messages

stable hazel Oct 26, 2023, 9:01 AM

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Hi there! Can you summarize your question in this new thread?

nova swan Oct 26, 2023, 9:02 AM

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Yes I will

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When I make a payment with a card where there is a 3D Secure verification, I systematically have an "Invoice Payment Failed" event before proceeding with the 3D Secure verification...
When I use a card without 3D Secure, I don't have this problem of Invoice Payment Failed...
An idea ?
I'm referring to a new subscription, you can take a lookup to the attachement.

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For exemple : pi_3O5BXaIkuBTPnlgp2rGTTaqd

stable hazel Oct 26, 2023, 9:06 AM

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I systematically have an "Invoice Payment Failed" event before proceeding with the 3D Secure verification...
Yes that's expected and how Stripe works. What's the issue?

nova swan Oct 26, 2023, 9:12 AM

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Ok I understand thanks, where can I see the different steps (events) of a payment with the 3D Secure verification ?
I have a webhook that processes the " failed invoices payements " ... and sends an email when there is one.
How can I distinguish when I have a failure with a 3D secure verification and not (other failed payement) ?

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And also, big thanks for your response 🙂

tired vortexBOT Oct 26, 2023, 9:13 AM

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stable stream Oct 26, 2023, 9:15 AM

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👋 taking over for my colleague. Let me catch up.

nova swan Oct 26, 2023, 9:20 AM

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Thanks 🙂

stable stream Oct 26, 2023, 9:21 AM

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nova swan Ok I understand thanks, where can I see the different steps (events) of a payme...

it's really about the payment method type

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did you get a https://stripe.com/docs/api/events/types#event_types-invoice.payment_action_required event?

Stripe API reference – Types of events – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

nova swan Oct 26, 2023, 9:23 AM

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Yes of course

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stable stream Oct 26, 2023, 9:27 AM

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so basically if you do, this means that the payment_failed event was due to requiring 3DS if the payment method type is card

nova swan Oct 26, 2023, 9:30 AM

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Ok so, in my webhook, i have to check if I have a" payment action required", right

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?

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and adjust the emails that i send ?

stable stream Oct 26, 2023, 9:32 AM

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yes

nova swan Oct 26, 2023, 9:34 AM

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ok thanks, last question (sorry)... which data should i take in the event to verify this parameters ?

stable stream Oct 26, 2023, 9:35 AM

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you can look at the payment_method

nova swan Oct 26, 2023, 9:36 AM

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this one :

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"payment_settings": {
"default_mandate": null,
"payment_method_options": null,
"payment_method_types": null
},

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?

stable stream Oct 26, 2023, 9:36 AM

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so basically invoice.payment_intent.payment_method.type

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but note that payment_intent and payment method needs to be expanded first

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so you can either retrieve the invoice and expand on payment_intent.payment_method or you can retrieve the PaymentIntent and expand on payment_method

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it's really up to you

nova swan Oct 26, 2023, 9:38 AM

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okay I understand

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it's clear now

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big thanks tarzan

stable stream Oct 26, 2023, 9:40 AM

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sure thing

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let me know if you need any more help

#Sébastien