alex-schedule-release | Stripe Developers | Page 1

crimson fieldBOT Oct 25, 2023, 10:29 PM

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Hello alexelba, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
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and 3 more

hoary ginkgo Oct 25, 2023, 10:30 PM

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@terse zenith What do you mean by "abort" exactly? Can you provide a bit more context around your question, what you are trying to do, etc.?

lament mica Oct 25, 2023, 10:30 PM

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Lets say we have subscription schedule to downgrade subscription, and customer wants to cancel downgrade

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how would I do so?

hoary ginkgo Oct 25, 2023, 10:32 PM

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So you have an exisging SubscriptionSchedule and it has 2 separate phases where the second phase was a planned downgrade and you kinda just want to keep them on their existing subscription as is?

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alex-schedule-release

lament mica Oct 25, 2023, 10:33 PM

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so I have subscription, now from subscription there was downgraded end of billing period, so subscription schedule was created to downgrade, has 1 phase.. and customer comes back says no cancel downgrade

hoary ginkgo Oct 25, 2023, 10:34 PM

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Can you explain why there would be one phase on the Schedule? Wouldn't there be 2? The current phase as is and a second phase for the downgrade to the other Price?

lament mica Oct 25, 2023, 10:34 PM

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I mean one extra phase

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yup 2 phases

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should I just delete downgrade phase?

hoary ginkgo Oct 25, 2023, 10:34 PM

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gotcha so yeah in that case what you want is https://stripe.com/docs/api/subscription_schedules/release

lament mica Oct 25, 2023, 10:34 PM

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or how properly to handle it

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cool, so when release happen no changes will happen

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to current subscription

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let me try

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can subscription have more than one schedules?

hoary ginkgo Oct 25, 2023, 10:38 PM

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no

lament mica Oct 25, 2023, 10:40 PM

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so phases, will always be current subscription phase as phase 0, and change phase N?

hoary ginkgo Oct 25, 2023, 10:41 PM

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yes

lament mica Oct 25, 2023, 10:41 PM

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I am a bit confused with schedules

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is there way only remove one phase from N phases?

hoary ginkgo Oct 25, 2023, 10:43 PM

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Not really. If you have N phases and want to change that you re-pass all the phases you want to keep on update

lament mica Oct 25, 2023, 10:45 PM

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what do you mean re-pass?

hoary ginkgo Oct 25, 2023, 10:47 PM

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You call the Update SubscriptionSchedule API and pass all the phases you want to keep in the phases array

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You don't just say "delete phase 7 please"

lament mica Oct 25, 2023, 10:48 PM

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I see

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Is there anywhere in dashboard (I know I can in api) where I can see if subscription has active subscription schedule?

#alex-schedule-release