username-paymentmethod-invoice | Stripe Developers | Page 1

hard hullBOT Oct 25, 2023, 8:05 PM

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upbeat blade Oct 25, 2023, 8:09 PM

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Can you share an example checkout sesisons id for me to look at?

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Or the request where you create it?

shrewd jacinth Oct 25, 2023, 8:20 PM

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we're building the page using stripe elements -- what would be the best thing to send you for that?

upbeat blade Oct 25, 2023, 8:25 PM

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Can you show me a wider view here?

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Can you show me your payment intent ID?

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eg, pi_123

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to make sure i understand, you expect the "US Bank Account" to not show in the payment element, right?

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What is the dashboard page you were looking at in that first image?

shrewd jacinth Oct 25, 2023, 8:27 PM

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yep, i can send a pi id... one moment

upbeat blade Oct 25, 2023, 8:28 PM

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Are you looking at your test mode payment method settings? https://dashboard.stripe.com/test/settings/payment_methods

shrewd jacinth Oct 25, 2023, 8:28 PM

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here's the URI for the dashboard page:

https://dashboard.stripe.com/test/settings/payment_methods?platform_id=pmc_1N1AqaAb5hbBMrVSFShqiqiN

this has both the toggles and preview feature.

yes, i'm looking at test mode

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pi_3O5DWwAb5hbBMrVS39SqeK7e

upbeat blade Oct 25, 2023, 8:29 PM

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ok thanks

hard hullBOT Oct 25, 2023, 8:41 PM

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upbeat blade Oct 25, 2023, 8:46 PM

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ok, this is a bit complicated, because the payment intent is associated with an invoice

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Those payment method are determined by your "invoice template" settings here:

quick bridge Oct 25, 2023, 8:47 PM

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username-paymentmethod-invoice

upbeat blade Oct 25, 2023, 8:47 PM

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https://dashboard.stripe.com/settings/billing/invoice

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So you should find that US Bank Account / ACH Debits are enabled there, which you can switch off

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Note that these settings are shared betweenlive and test mode

shrewd jacinth Oct 25, 2023, 8:51 PM

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got it... thanks! i'm still having trouble getting the US Bank Account option to not show, though. looks like it was switched off in the first place. i was able to get other options to turn off and no longer render, though. it's just the bank account option acting differently 🤔

quick bridge Oct 25, 2023, 8:53 PM

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@shrewd jacinth can you share a new PaymentIntent id for a brand new Invoice so that we can have a look?

shrewd jacinth Oct 25, 2023, 8:53 PM

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pi_3O5E4MAb5hbBMrVS3aX7Tmfu

quick bridge Oct 25, 2023, 8:54 PM

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let me have a look. Will take some time as there are a lot of other people in parallel right now

shrewd jacinth Oct 25, 2023, 8:54 PM

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no worries, thanks. i should mention, the customer in question does have a bank account as their default payment method. could that affect this?

quick bridge Oct 25, 2023, 8:55 PM

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ah yes I think that overrides the default behaviour in that case. Try with a brand new Customer first to confirm

shrewd jacinth Oct 25, 2023, 8:59 PM

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that was it... thanks! big help

quick bridge Oct 25, 2023, 9:02 PM

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yeah sorry I always forget we do this trick 😅

#username-paymentmethod-invoice