kayliehibou | Stripe Developers | Page 1

lilac adderBOT Oct 25, 2023, 3:21 PM

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Hello kayliehibou, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• kayliehibou, 5 days ago, 5 messages

dreamy relic Oct 25, 2023, 3:22 PM

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Good question, I think there is a better way. Looking in to it and will get better

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Do you know if your code is getting any callbacks or something similar while the terminal appears to be frozen?

fathom pasture Oct 25, 2023, 3:23 PM

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I am unsure, I am the QA-er and I can check with the dev team on this

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We are pulling the terminal every 2 seconds for an update on transaction success or failure

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*polling

dreamy relic Oct 25, 2023, 3:26 PM

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Gotcha, and do you know if you are using our server-driven integration or the one where the client connects directly on your local network?

fathom pasture Oct 25, 2023, 3:29 PM

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server driven

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(I unfortunately need to step away for a bit for a call but I will be back and I very much appreciate your assistance!)

dreamy relic Oct 25, 2023, 3:37 PM

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Still looking in to this. Do you have the ID of a payment that this happened on? (pi_1234)

fathom pasture Oct 25, 2023, 3:43 PM

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I will provide one as soon as I can

#kayliehibou