thekents

[keen dagger]

Does this happen when customer enters their email but quits/exits before payment?

[meager cargo]

hi! it can do yes. Ultimately Checkout can do various things internally while taking the payment but you can mostly ignore it all and only handle the checkout.session.completed webhook event.

[keen dagger]

Yeah, I am listening to that but yesterday got a notification that new customer was created and payment was incomplete so I was wondering why it is like that

Did the customer just not pay after entering their email

Or proceeded to payment but then didnt complete payment

[meager cargo]

I think we create the Customer in some cases where it's needed, like attempting an Invoice payment(i.e might be created when the customer hits Pay in a Session for creating a Subscription and then the payment might still fail)

[keen dagger]

Alright, that is all