ThomBerth | Stripe Developers | Page 1

strange haloBOT Oct 25, 2023, 9:22 AM

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halcyon tiger Oct 25, 2023, 9:22 AM

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Hi there!

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We know nothing about Bubble here.

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So, my question is: Is it possible to customize the content of each of these onboarding pages when using the standard connect feature in Bubble's Stripe plugin?
No it's not possible to customize that flow.

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The only think you could do is skip some of the information asked, by prefilling it with the API.

fallow flame Oct 25, 2023, 9:24 AM

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Alright, in our case we can't prefil infos. Is there a way to guide them ? This bad guiding is a major issue for our business, that generates churn..

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Thanks a lot for you quick answer

halcyon tiger Oct 25, 2023, 9:25 AM

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Is there a way to guide them ?
Not sure what you mean by this.

fallow flame Oct 25, 2023, 9:27 AM

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I'm just looking for solutions, the fact that we can't customize just few sentences will lead us to choose another payment solution, but I'd like to keep using stripe

halcyon tiger Oct 25, 2023, 9:28 AM

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We could build your own onboarding flow if you use custom accounts. But this is a lot of work and not something we recommend.

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The regular onboargind flow (you shared above) should just work.

fallow flame Oct 25, 2023, 9:30 AM

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Yes it works well for businesses, but individuals are totally lost with this onboarding flow..

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I know that it is possible to make my own onboarding flow, but I can't find anuy informations about how to do it trough bubble API / stripe plugin

halcyon tiger Oct 25, 2023, 9:32 AM

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How do you create the Connected accounts? With the API or by sharing a link?

fallow flame Oct 25, 2023, 9:35 AM

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By using Bubble stripe plugin and the workflow "Register the user as a seller"

halcyon tiger Oct 25, 2023, 9:37 AM

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No idea what this is. My questions was if you use this endpoint or not: https://stripe.com/docs/api/accounts/create?lang=node
Because if so, you could set business_type: individual

fallow flame Oct 25, 2023, 9:39 AM

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Unfortunalty, the bubble workflow that runs the connect onboarding doesn't allow me to prefil this var

halcyon tiger Oct 25, 2023, 9:40 AM

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Got it. Then I can't really help sorry. Like I said at the very beginning we know nothing about Bubble here.

fallow flame Oct 25, 2023, 9:41 AM

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Alright thanks, do you know any contact that knows bubble stripe plugin?

halcyon tiger Oct 25, 2023, 9:42 AM

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Nope, you would need to contact the bubble plugin developer, or Bubble support directly.

fallow flame Oct 25, 2023, 9:43 AM

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Just to let you know, I found a youtube video of someone using bubble who managed to customize these onboarding page :

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Just, he didn't explain how to do that

halcyon tiger Oct 25, 2023, 9:44 AM

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who managed to customize these onboarding page
Again, you can't customize these page. The screenshot here looks like the regular onboarding.

fallow flame Oct 25, 2023, 9:46 AM

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Alright, that's weird because I don't have the same onboarding sentences

halcyon tiger Oct 25, 2023, 9:47 AM

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It may depend on the type of account you are creating (Standard, Express, Custom).

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And if you use the API or OAuth.

fallow flame Oct 25, 2023, 9:50 AM

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Alright thanks, I'm going to dig that

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Have a nice day

#ThomBerth