#jenny_43296
karmic frigateBOT
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• jenny_43296, 2 hours ago, 9 messages
• jenny_43296, 1 day ago, 9 messages
torpid comet
👋 happy to help
basically you can expand the balance transaction on the refund object https://stripe.com/docs/api/refunds/object#refund_object-balance_transaction
oak sierra
the balance transaction nett and fees will be the amoun to deduct out from actual payment?
torpid comet
I'm not sure I understand the question
oak sierra
let say the normal payment is 13.
fee 1.01
nett 11.99
if i refund 10, and still have remaining 3
how do i get the actual fee and nett after refund?
torpid comet
you add the fees and net from the charge balance transaction and the refunded one
oak sierra
but the refunded transaction balance giving me
"fee": 0,
"fee_details": [],
"net": -1000,
the fee is 0 always
torpid comet
I'm not a pricing expert, you can either refer to this support article https://support.stripe.com/questions/understanding-fees-for-refunded-payments or contact https://support.stripe.com/?contact=true to see whether/when you're charged for refunds
karmic frigateBOT
oak sierra
so once the refund status is success, the amount already refund successfully to user?
how about those require processing time? the status also return success.
dapper light
Hi! I'm taking over this thread.
Like mentioned, just check the status of the reund: https://stripe.com/docs/api/refunds/object?lang=node#refund_object-status
It can be pending, succeeded, or failed.
oak sierra
if the status written success, but fail to pay back the user, the status will change to failed again?
dapper light
Yes, that can happen. That's why we recommend to listen to the charge.refund.updated event to be notified of this.
oak sierra
alright, thanks alot.
can i know if subscription recurring payment process is listen to which event is better?
dapper light
What are you interested in? To know when the Subscription renews, or when the payment fails, or something else?
In general I recommend reading this guide about subscription events: https://stripe.com/docs/billing/subscriptions/webhooks
oak sierra
subscription payment fails/success
dapper light
oak sierra
alright, thanks alot.