alexelba | Stripe Developers | Page 1

plush galeBOT Oct 25, 2023, 4:45 AM

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Hello alexelba, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• alexelba, 5 hours ago, 17 messages
• alexelba, 19 hours ago, 11 messages
• alexelba, 1 day ago, 3 messages
• alexelba, 1 day ago, 5 messages
• alexelba, 1 day ago, 31 messages
• alexelba, 1 day ago, 9 messages

rare torrent Oct 25, 2023, 4:57 AM

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Can you provide the Invoice where you didn't see the prorated amount?

coarse fractal Oct 25, 2023, 5:32 AM

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Screen_Shot_2023-10-24_at_10.32.27_PM.png

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I updated quantity to 200

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Next invoice
$100,592.56 on Oct 24, 2024

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it did not charge prorate

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after quantity changed

rare torrent Oct 25, 2023, 5:39 AM

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Can you share the request id that you updated quantity? And the Invoice didn't have prorate amount? Need the Invoice Id in_xxx, not a screenshot

coarse fractal Oct 25, 2023, 5:40 AM

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req_UThN8o5OAIFEfO

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?

rare torrent Oct 25, 2023, 5:52 AM

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And the Invoice Id please?

rare torrent Oct 25, 2023, 5:52 AM

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coarse fractal req_UThN8o5OAIFEfO

This isn't the request to update quantity, is it?

coarse fractal Oct 25, 2023, 5:54 AM

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req_xP1OqTXpVVGLhi

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in_1O4yuvHxrjf17jEDFbvfj9C1

rare torrent Oct 25, 2023, 5:54 AM

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Ah right, so you increased it to 300

rare torrent Oct 25, 2023, 5:55 AM

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coarse fractal in_1O4yuvHxrjf17jEDFbvfj9C1

This is unrelated to the Subscription you changed quantity, AFAICS: https://dashboard.stripe.com/test/invoices/in_1O4yuvHxrjf17jEDFbvfj9C1

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

coarse fractal Oct 25, 2023, 5:56 AM

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I am confused what do you mean?

rare torrent Oct 25, 2023, 5:56 AM

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And here in the Subscription, you can see the Upcoming Invoice will have the proration

coarse fractal Oct 25, 2023, 5:56 AM

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you mean invoice?

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what should be the steps for charge moment update happen not to wait

rare torrent Oct 25, 2023, 6:01 AM

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You can try setting proration_behavior to always_invoice. Outlined here https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#immediate-payment

coarse fractal Oct 25, 2023, 6:06 AM

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This customer has no attached payment source or default payment method. Please consider adding a default payment method. For more information, visit https://stripe.com/docs/billing/subscriptions/payment-methods-setting#payment-method-priority.

Set payment methods per-subscription

Learn how to specify which payment methods are allowed for a subscription.

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when I do this for existing subscription I get this error

rare torrent Oct 25, 2023, 6:23 AM

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I see, so you didn't save the payment method for the Subscription

#alexelba