#.rjcustodio
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• .rjcustodio, 57 minutes ago, 18 messages
• .rjcustodio, 5 days ago, 14 messages
Hello, how can I help?
hello
customer id: cus_OsjkCqZqhB1GuI
subs id: sub_1O4yUbDnngZHMkVLEeL455kY
there is a problem in recurring
here's my scenario
1st I subscribe to Monthly Subscription
and then Upgrade my subscription to yearly Via Create Subscription Schedule
When the Monthly Subscription ended the Yearly Subscription Activates
but when it will pay it was unable to pay.
see screenshots attached for your reference
i set the the default_settings[collection_method to charge automatically
Hi, taking over here
hello
Can you provide the PaymentIntent Id of the failed payment? pi_xxx
sure wait
pi_3O4yV7DnngZHMkVL3bZjL72I
what should i add when creating subscription_schedules to charge on what ever payment method that i have?
When you created the Yearly Subscription, what PaymentMethod you set to it?
Does the Customer has any payment method?
yes the customer has payment method before i created subscription schedule for yearly.
but
for creating subscription schedule for yearly to a customer, no i dont specify any payment method. I just set the default_settings[collection_method] to charge_automatically
Did the customer have invoice_setting.default_payment_method?
i don't think so, i guess none.
where
should i set this?
when creating subscription_schedule? i need to add it in the request?
You can either set it on Customer separately, or directly set on the Subscription Schedule via this parameter https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-default_settings-default_payment_method
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